- After the controller disappeared within thirty minutes, Valve introduced new measures aimed at protecting legitimate Steam customers worldwide.
- Valve Adds Account Limits to Slow Down Scamming via Steam Controller.
- The reservation queue could reduce bot sales in the future restocks.
After the controller disappeared within thirty minutes, Valve introduced new measures aimed at protecting legitimate Steam customers worldwide.
Valve is once again attempting to meet the massive demand for its new Steam Controller. The first batch sold out in just 30 minutes earlier this week, so they need to make more. Many buyers were angry right away because the items sold so quickly, especially after scammers filled eBay with items priced twice or even three times the original price.
What made things worse for regular customers was that many of those overpriced listings were allegedly attracting buyers, worsening the situation for resellers. Because of this, worries quickly spread that the same problems would happen during future restocks, with bots and scammers getting stock before real players could.
Valve now seems to be directly reacting to those complaints. The company said that orders for Steam Controllers would resume on May 8 at 10:00 a.m. Pacific Time and 1:00 p.m. Eastern Time on the SteamPowered website. But instead of a normal restock, Valve is implementing a ticket-queue system meant to slow down reseller activity.
Valve says that once a person reserves a controller, they will not be able to move up in line until the controllers become available. Then, order emails will be sent out in the exact order that bookings were made. This will give customers a better chance to finish their purchases without having to race against bots when stock drops suddenly.
Valve Adds Account Limits to Slow Down Scamming via Steam Controller.
The business also said that bookings will only allow one controller per user account. People who are chosen will have 72 hours to finish the purchase before Valve moves on to the next person in line. Valve is also making it harder for people to book the controller. People who want to enter must have a valid Steam account and have bought something on Steam before April 27, 2026.

It looks like the move is aimed at reseller accounts created just to steal goods when the store restocks. New accounts won’t be added immediately because Valve is focusing on current Steam users who buy and play games on the site.” For now, people who have already bought a Steam Controller can't reserve another one either.
This restriction makes Valve's plan to keep a one-per-customer scheme even stronger and spreads inventory more evenly among buyers. Restocking will also vary by region. Valve says that shipping will start next week in the US and Canada. Other areas, like the UK and Europe, will follow.
The reservation queue could reduce bot sales in the future restocks.
This is no longer the case, but the demand is expected to remain very high. Many people believe that Valve's computers might receive a lot of traffic again, once reservations open. But the queue system should prevent the controller from officially selling out right away, since reservations can still be made even if there isn't enough stock.
Valve instead plans to slowly fill orders as more stock comes in. This method is similar to ones being used more and more for the release of popular game hardware, where companies try to avoid dealing with chaotic restocking caused by software that automatically buys things. The strong reaction also shows how much interest there is in Valve hardware now.
Compared to when the company first released the Steam Controller years ago. The first controller drew some attention from PC fans, but it never generated this level of interest from regular people. Valve may find that the game's huge success is a good thing in the long run. Now, the company only hopes that its new reservation plan will make it easier for real players, not resellers, to buy games.




