Is it a coincidence that this incident happens with every grind game? No matter; Diablo IV has its fair share of it.
New games always tend to cause some troubles that affect player experience. For some reason, most online games, especially the ones that are about building your character, always feature some bugs that cause huge problems to the overall flow of the game. Game-killing bugs usually involve the save file being corrupted or abrupt disconnection from the servers. In this matter, it was both for the Diablo IV player Quin69.
Quin69 was streaming on the popular streaming website, Twitch when a quite unusual glitch related to his progression occurred. He was playing in perma-death mode, which means once his character dies, it means the end of the road for him and his character. For a fresh account, this does not mean much; however, Quin69 sunk around 173 hours to his Diablo IV character at that time.
The notorious bug happened during his usual teleportation with his druid build, but suddenly the game got stuck on a loading screen. He was confused, and he did what most of us would do by restarting the game. Upon arriving at the main menu, he was a message stating his character had fallen into the depths of hell, meaning it was over for his druid and as well as his 173 hours of grinding. He was level 91 at that time too, very close to reaching level 100 in Diablo IV.
What people guess from this sudden death of Quin69’s character is the behind the scene actions during the loading screens. Quin69 was heading back to a safe hub that disables every passive effect, including defenses. While that was going on, he might have gotten sniped with long-range attacks from enemies in the dungeon, creating a vulnerable state for the player to be attacked. To rub salt into the wound, it was shown as the player had died in the environment, which happens very rarely in Diablo IV.
If there is anything to be learned from this incident, a detailed QA test for these kinds of problems is needed, and fail saves need to be ensured to take place once situations like these occur. We can assure you that they are not that common, but them happening to you all of a sudden wastes hours upon hours of your hard work. Diablo IV is not an easy game, in fact, there are people who died to the hardest boss of the game while they were in their level 100 grind. However, bugs that happen without your input are on a whole other level and Blizzard must take some caution in that regard.